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View Full Version : Credit where credit is due.



Dackman
02-24-2002, 11:34 PM
Well I began calling and emailing choice in November to see how I could get my HDD 201 upgraded to the new firmware. In January I had a couple of emails back and forth with customer service and I believe finally was able to convince them that I did not have the new firmware. Imagine my suprise last week when Puralator delivered a replacement 201 with the new firmware. They also paid for the return shipping ... may be to appease me for the long time lag. I have my 201 working great now with the upgrade and am very happy with it. I know that choice did not have to upgrade my 201 and I am very thankful. Yes I am thanking Star Choice. In all the negative publicity they have had lately I felt I needed to say something when it was done right. So far so good.

Thanks Choice.

Royce

XBR_II
02-25-2002, 12:41 AM
Royce,

That's really nice to hear. Thanks for sharing the kudos with us and enjoy that new 201.