View Full Version : Customer Service Hell

09-04-2001, 02:02 PM
Nope, not a rant about either of our companies, just an article in salon magazine about dealing with an American ISP that brought back some memories.

Robots of Earthlink, do you read me? Welcome to the 10th circle of hell: ISP tech support
By Peter Y. Sussman

[This message has been edited by Newbie (edited 09-04-2001).]

09-04-2001, 02:15 PM
I am wondering now that Cox Cable down in the US dumped @home interent service if thats going to affect Shaw@Home ???

09-04-2001, 05:05 PM

Makes you wonder sometimes, doesn't it?